COVID-19 Safety Measures

Clay is currently offering a very limited number of in-person personal training appointments.  The following are our procedures for all in-person services during the pandemic, to keep clients and staff as safe as possible.  These policies are non-negotiable, and we expect strict adherence from everyone so we can continue to offer this service.  

Our responsibilities:

  • Your trainer will wash his/her hands for at least 20 seconds with soap and hot water or use hand sanitizer first thing upon arrival, before touching any equipment.
  • Every piece of equipment you use will be thoroughly wiped down with disinfectant before and after you use it, by your trainer.
  • Your trainer will wear a mask the whole time you are being trained.
  • Your trainer will maintain at least 6 feet of distance between him/herself and you for the duration of your time together.
  • Whenever possible, your session will be held in an outdoor space, and always with as much natural ventilation as possible.
  • Your trainer will be using the VDH CovidWise tracker on their phone, to alert them if they have come into close proximity with anyone who tests positive. You are welcome to ask us to show you our phones before any session to see that we have not had any known exposure.
  • Your trainer will take their own temperature daily. If they have a fever, they will cancel their appointment with you immediately and refrain from working until it can be verified that they are not infected (either cleared by a doctor or receiving a negative test result).
  • If your trainer develops any suspicious symptoms (fever or chills, cough, shortness of breath or difficulty breathing, fatigue, muscle or body aches, new loss of taste or smell, sore throat, congestion or runny nose, nausea, vomiting, or diarrhea), they will cancel their appointment with you until they can verify that they are not a risk.
  • If your trainer learns they have been exposed to a known case, they will notify you and refrain from training you for two weeks or until they can be sure they haven’t been infected.  (Let them know if you would like to train with another trainer in the meantime and we will try to accommodate that request.)
  • If you need to use indoor facilities, your trainer will arrange the space so that you can be as close as possible to open doors or windows, with a fan blowing to direct air to the outdoors to optimize airflow and ventilation for risk mitigation.

Your responsibilities:

  • You will bring your own water bottle and towel to every session, and take them with you when you leave.
  • You will allow your trainer to take your temperature with a touchless thermometer before the start of each training session.
  • You will wash hands for at least 20 seconds with soap and hot water or use hand sanitizer first thing upon arrival, before touching any equipment.
  • You will wear a mask while you are training, except when wearing the mask causes breathing challenges during a particular movement (e.g.: high intensity plyometric work). Ideally, you should wear your mask as much as possible.
  • You will put the VDH CovidWise app on your phone, and alert your trainer immediately if it notifies you that you have been in near proximity to a known positive case. It is necessary to keep your phone with you when training so your phone can communicate with your trainer’s phone.
  • If you are otherwise aware of having come into contact with any verified positive case, you will notify your trainer immediately.
  • If you develop any suspicious symptoms (fever or chills, cough, shortness of breath or difficulty breathing, fatigue, muscle or body aches, new loss of taste or smell, sore throat, congestion or runny nose, nausea, vomiting, or diarrhea) you will notify your trainer immediately, and cancel your appointment until you can verify that you are not infected.
  • You will listen to your trainer’s instructions regarding where to stand/sit/rest when training indoors, to minimize contact/exposure and allow for optimal and appropriate risk-mitigating ventilation.
  • If you are non-symptomatic, but feel any unusual sensations DURING your training session (tightness in your chest, significant/unusual levels of trouble breathing or unusually high heart rate, etc.) you MUST notify your trainer and stop exercising immediately. (Healthy, fit, asymptomatic young people with no preexisting conditions have dropped dead during exercise due to heart attacks because they were infected and didn’t know it. There are some SERIOUS implications of exercising when infected, so we are taking this extremely seriously for your safety.)

If you or a trainer test positive for COVID, the following must occur before in-person training resumes:

  • 14 day quarantine
  • Negative PCR test (not a quick test)
  • No symptoms present

If we or you feel it is necessary to cancel your appointment for any of the above reasons inside the 24-hour cancellation window, you will still be granted a full credit.  Your account will not be charged for the cancelled session.

If you have thoughts on other policies or procedures that would make you feel more comfortable, or hear of a best practice that you’d like us to consider, please reach out. We are constantly evaluating and adapting. We want to be able to keep providing this service to you, and for it to work we all need to be responsible, responsive, honest, open and communicative. There is a large amount of trust involved in this, not the least of which is being able to trust each other to communicate our needs, wishes and comfort level.

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Charlottesville, VA 22902
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